for citizens

LIVIA Access to Justice for All

In Brazil, millions of people face barriers to accessing justice. LIVIA for Citizens was created to change this reality, ensuring information, guidance and connection with free and accessible legal support.

LIVIA Citizen WhatsApp support is now available.

LIVIA Citizen comes online at 09:00.

LIVIA Citizen WhatsApp support is now available.

LIVIA CitizenWhatsApp message preview

Commitment to Equality and Citizenship

LIVIA is not a substitute for a lawyer, but it can help you understand your rights better and know when to seek professional support.

Talk to LIVIA Citizen on WhatsApp and get free support.

The reality of access to justice in Brazil

80.6 million

cases were pending judgment in the Brazilian Judiciary at the end of 2024, according to CNJ.

48 million

people in Brazil lacked access to Public Defender services, according to data cited by MJSP.

50%

of citizen respondents said they had already avoided going to court because they considered the process complicated.

64.9%

of citizen respondents partly or totally disagreed that the legal language used in cases is easy to understand.

Sources: CNJ Justice in Numbers 2025; CNJ Perception Survey; MJSP/Condege

Commitment to Equality and Citizenship

LIVIA is not a substitute for a lawyer, but it can help you understand your rights better and know when to seek professional support.

Thinking about the difficulty of millions of Brazilians to access legal information, Forlex developed LIVIA Citizen, an innovative AI that makes justice more accessible.

Fully integrated with WhatsApp, LIVIA offers quick and practical guidance to help citizens understand their rights, clarify questions and obtain essential information about laws and legal processes. Everything is simple, direct and free.

In addition, LIVIA Citizen is aligned with UN SDG 16, which seeks to ensure equal justice and effective institutions. With advanced technology, it reduces barriers to justice and promotes inclusive citizenship for all.

How does LIVIA make access to justice easier?

Easy and Free

No need to download new apps or pay for services. Just send a message on WhatsApp and LIVIA will be ready to help.

Personalized Guidance

Offers practical recommendations and, if necessary, indicates when to seek legal advice or additional support.

Connection with Institutions

Facilitates contact with public agencies, NGOs and other legal services, ensuring you find the right solutions.

Legal Education for All

Explains laws and rights in a clear and objective way, allowing anyone to understand and make informed decisions.

WhatsApp Challenge for the Amazon 2024

Need legal help now?

Talk to LIVIA Citizen on WhatsApp and get free support.

LIVIA Citizen WhatsApp support is now available.

With LIVIA for Citizens, Forlex was selected as one of the 10 Brazilian startup finalists in the Challenge for the Amazon. The initiative, carried out in partnership with Meta, the Instituto de Tecnologia e Sociedade do Rio de Janeiro and Turn.io, aims to promote social and environmental impact solutions in the Amazon region through innovative technologies.