Institutional

Terms of Use and Privacy Policy

Find all the information needed to use Forlex safely and confidently

GENERAL TERMS AND CONDITIONS OF USE OF THE "Forlex" PLATFORM, AVAILABLE ON THE "Forlex" DOMAIN WEBSITE - V 1.0 - January 2, 2025.

Reminder: By using the Platform, the User fully agrees to these Terms of Use. In case of disagreement with the terms established herein, it is recommended not to use the Platform.

Welcome to the "Forlex" platform.

These Terms of Use (hereinafter referred to as "Terms") govern the use of the "Forlex" platform (hereinafter referred to as "Platform"), developed by Forlex Ltda (hereinafter referred to as "Forlex"), registered with CNPJ/MF under No. 49.118.347/0001-22.

The user must read such terms and policies, make sure to have understood them, be aware of all conditions established in the Terms of Use and commit to comply with them.

If you have any questions about any aspect of this document, do not hesitate to contact Support by email (support@forlex.ai).

By starting to use the platform, the user is aware and agrees with all the rules and conditions established here. If, by chance, the User does not understand or does not agree with any part of these terms, do not use the "Forlex" Platform.

  1. Purpose of Service Provision and Services Provided by the Platform

1.1. The "Forlex" Platform offers a merely referential service intended to assist Users in conducting legal research and analysis, as well as in the production and elaboration of procedural pieces and legal documents. The Platform also provides services that use Artificial Intelligence functionalities, with the objective of facilitating the understanding of legal information, including procedural movements and developments. By using the Platform, the User declares to be a legal operator (lawyer, magistrate, prosecutor, defender, or other legal professional) or to possess adequate technical knowledge and skills to operate the System, as well as to respect the Brazilian regulatory system and the one that governs their profession.

1.2. By using the Platform, the User acknowledges that the results and information provided do not replace legal advice from a qualified professional. Additionally, the User is aware that the use of the Platform should not be considered as a replacement for the work, expertise, or functions of a lawyer or duly licensed legal professional.

1.3. It is fundamental that the User fully understands that the Platform does NOT perform activities related to legal practice, not providing any form of advisory, counseling, consulting, or any other professional activity related to legal practice. Its function is limited to assisting in research, analysis, writing, document generation, and general flow automation using artificial intelligence. Adequate and appropriate professional guidance must always be provided exclusively by legal professionals duly licensed for such activities.

  1. Registration

2.1. Registration and Access Restrictions.

2.1.1. The registration and use of the Platform, as well as its content, are exclusively intended for individuals or legal entities. Any form of automation in queries to Content generated by the Platform is strictly prohibited.

2.1.1.2. In case of automation for access and/or data extraction from the Platform, a non-compensatory fine equivalent to 3 (three) times the value of the subscription plan contracted by the User will be applied. The purpose of this penalty is to enable the realization of internal data governance and information security processes. It is emphasized that this penalty does not exclude the possibility of adopting additional legal measures in civil, criminal, and administrative spheres, and compensation for losses and damages, as applicable.

2.1.2. When submitting to Registration, the Parties involved must possess the necessary legal and civil capacity to contract the Platform services, through acceptance of these Terms of Use.

2.1.3. After proper completion of the information requested in the Registration and/or User Profile, the Platform will create an account associated with individual login and password for each User. The login will correspond to the provided email address and will be used to access the restricted account area and Platform functionalities.

2.1.4. The Content made available by the Platform will be based on information provided by the User and will only be accessible after proper completion of Registration, agreement with current Terms of Use, and effective payment of the chosen Plan. However, if there is a free trial period (according to clause 3.6.), the content will be made available according to information provided by the User, provided that Registration is properly completed and current Terms of Use have been accepted.

2.1.5. The User may access the Platform functionalities only after payment confirmation in our system. Payment confirmation may take a few hours, depending on the selected payment method.

2.1.6. The account, login, and password for accessing the Platform are personal and cannot be transferred to third parties. The User is solely responsible for keeping them confidential, in a safe place and inaccessible to third parties.

2.1.6.1. Sharing login and password with third parties is strictly prohibited. In case of identification of sharing, a non-compensatory fine equivalent to 2 (two) times the value of the plan contracted by the User will be applied. This penalty aims to reinforce information security and integrity of Platform use.

2.1.7. In case of login and/or password loss, the User must use the specific password recovery resource available on the Platform and follow the necessary procedures to recover the information or contact us by email support@forlex.ai to request credential cancellation.

2.2. Responsibility for Information Provision.

2.2.1 The provision of information mentioned in section 2.1 above is entirely the User's responsibility, who guarantees the veracity and accuracy of the information provided.

2.2.2 The Forlex platform assumes no responsibility or legal obligation for problems resulting from incorrect data provision by the User; for results brought by the generative artificial intelligence platform that displease the user; or for lack of sufficient funds to execute the operation.

2.2.2.1. Forlex adopts the best security and prevention efforts to minimize errors in result generation by the platform, as well as for performing file uploads and downloads in the system. However, Forlex is not responsible for damages arising from upload or download errors; for temporary or permanent data unavailability in cases of technical failures; for processing errors; or any errors derived from platform use.

  1. Subscription Plans, Payment and Billing

3.1. Subscription Plans

3.1.1. The platform offers various subscription plans detailed on the plans page. To access paid resources, it is necessary to acquire a subscription to one of the offered plans, all with monthly usage cycle, and available for subscription by monthly or annual payment recurrences, according to User's choice.

3.1.2. Monthly payment recurrence plans operate through upfront payment of the amount corresponding to one month, offering continuous access to resources and functionalities of the selected plan during the entire monthly period.

3.1.3. Annual plans operate through upfront or installment payment of the amount corresponding to 12 (twelve) months of use, offering continuous access to resources and functionalities of the selected plan during the entire annual period. The installment limit and form of installment will be indicated within the platform system.

3.1.4. In the case of installment payment of the annual plan, default on any installments for more than 72h (seventy-two hours) will result in access suspension, under terms of items 3.2.4.1 and 3.4.8 of these Terms of Use.

3.1.5. Forlex reserves the right to adjust subscription plan prices at any time. Adjustments will be communicated with a minimum of 30 (thirty) days' advance notice to the user, through the registered email or notification within the Platform.

3.2. Usage limits and overage charges.

3.2.1. Each subscription plan provides a monthly limit quantity for using each functionality (piece writing, PDF uploads, chat interactions, and use of other functionalities available on the platform), as specified on the platform's plans screen.

3.2.2. The monthly limit quantity is not cumulative, meaning that if the User does not use the limit of each functionality, for example, piece writings or questions included in their plan, the benefits will not be transferred to the next cycle. At each new cycle, the usage limit is renewed without accumulation of services not used in the previous cycle.

3.2.3. The use of a functionality will be accounted for regardless of User satisfaction with the quality or adequacy of the obtained Result.

3.2.4. If the User exceeds the limits established by the contracted plan, an additional amount will be charged relative to the excess used ("Excess Usage"), as provided in the current plan. Excess Usage will be automatically charged through the payment method chosen by the User, preferably at the beginning of the User's next monthly usage cycle.

3.2.4.1. Forlex, at its sole discretion, may bill Excess Usage at periods shorter than the monthly cycle when the accumulated Excess Usage debt exceeds the limit value established in the contracted or customized plan in negotiation. In this case, a billing notification will be sent to the User, through all registered means, informing the closure of the Excess Usage invoice and automatic billing will be performed through the payment method selected by the User. In case of payment option that requires User action, they will have 72 hours to make payment, under penalty of service suspension.

3.2.5. In situations where there is technical failure resulting in non-generation of requested content on the platform, the corresponding usage will not be accounted for billing or credit consumption purposes. Technical failure is understood as any problem related to infrastructure or platform functioning. The User must immediately notify the platform about such failures, and non-accounting will be performed after verification and confirmation by the technical team. Notification must be made to email support@forlex.ai or through the support chat.

3.3. Payment and Billing.

3.3.1. Payments must be made according to prices and terms specified at the time of contracting. Billing occurs recurrently and automatically, according to the chosen plan (monthly or annual). This means that, at the end of each billing cycle (month or year), the subscription will be automatically renewed, and the amount corresponding to the plan will be charged to the registered payment method, without need for additional action or authorization from the User.

3.3.2. Subscriptions are charged monthly or annually, according to the selected plan, through credit card. The platform may, exceptionally, offer other payment methods and subscription modalities.

3.3.3. To complete the subscription, it is necessary to provide information from a valid credit card with available limit.

3.4. Information Update and Cancellation.

3.4.1. Users must keep their registration and payment information updated, assuming consequences of any errors or omissions.

3.4.2. The User has the freedom to cancel their recurring subscription whenever they wish, either directly on the platform, through an email sent to the support team (support@forlex.ai) or using the support chat available on the platform. If there is cancellation of an annual or monthly plan before the end of the contracted period, the User will remain with access to the Platform until the end of the contracted period and there will be, under no circumstances, financial refund to the user relative to remaining unused credits (whether of non-produced documents or any other type of credit).

3.4.3. Payments made on our platform are non-refundable, up to the limit of applicable legislation, and their billing will occur in full, regardless of whether the user uses or not all available services, in a given month, for their plan.

3.4.4. To confirm the validity of credit card data provided by the person (individual or legal) intended to be a User, the Platform may perform a transaction to test said credit card, making a charge in the amount of the chosen plan, which will be properly reversed subsequently, so that there will be no effective billing of the amount arising from the test transaction.

3.4.5. For all Plan modalities, prepaid credit cards, similar cards, or any other payment modality that does not allow immediate identification of its holder will not be accepted as payment method.

3.4.6. The User ensures and commits to constantly keep updated the information provided in Registration and Payment, being aware of the possibility of harm to themselves or third parties as a result of omissions or presentation of incorrect information.

3.4.7. Forlex may, at its sole discretion, suspend access or cancel the plan unilaterally in case of default equal to or greater than 72h (seventy-two hours) running by the contracting User. The Parties agree that prior notice is not necessary for suspension or cancellation.

3.5. Promotional Discounts.

3.5.1. Forlex reserves the right to offer specific discounts for annual plans, at its sole discretion, being able to grant or withdraw these discounts at the end of the contracted periodicity. These discounts are offered according to promotional conditions defined by the platform and may vary according to campaigns or other internal criteria.

3.5.2. Forlex may, at its sole discretion, offer discounts as commercial courtesy at certain times for some Users. These discounts are applicable to new subscriptions or renewals made during specific promotional periods and do not necessarily apply to subscriptions already in effect.

3.5.3. Discount granting is a Forlex decision and may vary according to campaign, chosen plan, or customer profile. Thus, there is no guarantee that discounts will be available for all Users or under all circumstances, and the company reserves the right to alter or discontinue any discount offer at any time.

3.6. Free Trial Period

3.6.1. Forlex may offer a free trial period for new Users, allowing platform testing with a limited quantity of piece writings, questions, or other resources. This trial period includes specific functionalities that may not be available in the regular chosen plan. At the end of the experimental period limit, it will be necessary to contract one of the offered plans to continue using the platform.

3.6.2. We recommend that the User, before contracting the plan, evaluate which functionalities and usage volumes best meet their needs, considering that each plan offers different levels of access and usage limits. Selection of the adequate plan is entirely the User's responsibility, being important to verify conditions and limitations of each available option.

3.6.3. Violation of free trial terms, such as using multiple emails to obtain additional benefits, may result in loss of right to free trial and blocking of involved accounts.

  1. Intellectual Property Rights

4.1. The User acknowledges that any intellectual property developed by Forlex, in an expanded or benefited manner, will be the exclusive property and enjoyment of Forlex Ltda, including those developed from suggestions, complaints, among other interactions with Users, through any communication channels, with the User renouncing any eventual right or claim they may have in relation to any legal or business aspect of the property.

4.2. The Platform is protected by copyright and intellectual property laws. The User is permitted to copy and use Content generated by the Platform for individual and/or professional use; provided that such conduct is not used for commercial purposes or in any way that violates copyrights, trademarks, or other intellectual property rights of the Platform or third parties. The User agrees not to reproduce, distribute, sell, commercialize, or economically exploit in any way the copied content - except in cases of use in their own legal practice or strictly legal work.

4.3. It is not authorized for any company or entity, whether competing with Forlex or not, to copy and use texts generated by our AI system and/or pre-made platform templates for economic purposes in similar or competing systems without prior express written authorization from Forlex. If any irregularity is found, suspicious access will be immediately blocked and appropriate legal measures will be taken.

  1. User Responsibilities

5.1. The User acknowledges that the Platform is an auxiliary tool and for merely referential use, which does not replace the User's work, knowledge, and responsibility in their legal analysis for decision-making, in their duty to research legal, jurisprudential, and doctrinal sources, and in the elaboration of procedural pieces and related legal documents. It is the User's responsibility to review and validate content generated by the Platform, and they cannot hold Forlex responsible for any divergences or inaccuracies.

5.2. The User declares that content provided by the Platform is merely informative and that Generated Content depends on information and commands entered by the User in the system, being the User's responsibility to ensure adequacy of commands and information entered. Platform use does not replace consultation with properly qualified lawyers and legal professionals.

5.3. The User declares that, under no circumstances, may Forlex be held responsible or, in any way, obligated to repair any damages and/or losses (including lost profits and similar) eventually perceived by Users and/or Third Parties due to inadequate or improper use of the Platform, in any sphere, instance, and location, linked or not to the User and/or third parties.

5.4. Data provided by the User is entirely their responsibility, with the Platform not being responsible for processing, treating, and/or using for other activities except assistance in researching legal information; and in production and elaboration of legal pieces and related documents.

5.5. In case of Platform misuse, or use that violates these Terms of Use or applicable legislation, civil, criminal, and administrative responsibilities will be exclusively the User's, with Forlex being able to suspend or cancel access to its system, as well as report to competent authorities.

5.6. Due to the current phase of the Platform, information storage may occur for tool improvement, respecting provisions in item 9.1 as well as applicable data protection and privacy legislation.

  1. Forlex Responsibility

6.1. Forlex commits to orient, coordinate, and internally supervise adequate Platform functioning, as well as to maintain the team constantly acting in Platform improvement, with the objective of preventing, repairing, and mitigating eventual technical problems arising from Platform functioning. Forlex is not responsible for eventual errors that may be noticed in Content, in platform use, nor for eventual access oscillations related to Intermediator provision.

6.2. Forlex also commits to provide guidance and instructions to Users, whenever there is need for relevant communications and/or by specific demand.

  1. Limitation of Liability

7.1. Forlex assumes no responsibility for any damages to Users, direct, indirect, accidental, special, or consequential resulting from use or inability to use the Platform.

  1. Terms and Platform Modification.

8.1. Forlex reserves the right to modify or update these Terms at any time. Changes will take effect immediately after publication of revised Terms on the Platform. It is the User's responsibility to review Terms periodically.

8.2. According to our current processes, Forlex may, always in accordance with these Terms and other contracts celebrated with Users, implement changes, alterations, additions, deletions, and any other type of modification in its products, without this generating any responsibility to compensate, indemnify, reimburse, or compensate the User.

8.3. Forlex will notify the User whenever these modifications may result in relevant differences in using its products.

  1. Confidentiality.

9.1. The Platform is obligated to maintain secrecy about data that is considered confidential by current legislation and has been provided by Users, not being able, under any pretext, to divulge, reveal, reproduce, use, or give knowledge of them to Third Parties, except with prior User consent, nor use the information for purposes other than the object of this instrument. Authorized third parties are those indicated by the Privacy Policy, whose consent for data processing is granted by the User at the time of registration.

9.2. The Platform will not be held responsible, under any circumstances, for disclosure of User information through Third Parties authorized by Users.

  1. Account Termination

10.1. Forlex reserves the right to terminate or suspend any User's account that violates these Terms.

  1. Contact

11.1. To contact us regarding these Terms of Use, send an email to support@forlex.ai.

  1. General Provisions

12.1. Party Independence. The Parties acknowledge that by virtue of this instrument, no type of partnership, partnership, or any form of association or contractual relationship of mandate is established between them that could authorize the User to act as a representative of the Forlex Platform.

12.2. Partial Invalidity. The declaration of nullity, invalidity, or ineffectiveness of any provisions contained in this instrument will not prejudice the validity and effectiveness of the others, which will remain binding on the Parties, as if the null, invalid, or ineffective provision had been separated and excluded, with the Parties obligating themselves to make their best efforts to achieve objectives in the null, invalid, or ineffective provision through mutual agreement, including through inclusion of a substitute provision.

12.3. Forum. The forum of the City of Goiânia, State of Goiás, is elected to resolve any issues arising from this instrument.

12.4. By using the Platform, the User fully agrees with these Terms of Use.

For questions or requests related to privacy, please contact us via email.

legal@forlex.ai